One form, every service.
Buying, selling, recycling, hauling, repairing, treating or milling — it all starts here. A coordinator reads every request by hand and replies by email, usually inside one business day.
What happens after you send this
- A coordinator reads it — a person, in Austin, not a routing rule.
- If anything is ambiguous, they ask one short question by email.
- You get a price, a lead time and, if relevant, a reuse ledger.
- Nothing is auto-subscribed and nobody calls you. We have no phone.
- Yard
- 16550 Bratton Ln, Austin, TX 78728
- hello@palletrecycleco.com
- Typical reply
- Within 1 business day
Specification appendix
The reference tables behind everything above, in one place. These are the same figures our own benches and coordinators work from, and the same ones we will put in a written grading standard for your account.
Every footprint we stock
| Footprint | Inches | Millimetres | Construction | Where it lives | Our stock | Per 53' van |
|---|---|---|---|---|---|---|
| GMA 48×40 | 48" × 40" | 1219 × 1016 | Stringer & block | Grocery, general distribution, retail | Deep | 480–560 |
| 48×48 | 48" × 48" | 1219 × 1219 | Stringer | Drums, reels, wire, square loads | Good | 392–420 |
| 48×45 | 48" × 45" | 1219 × 1143 | Stringer | Automotive, tyre | Good | 420–450 |
| 48×42 | 48" × 42" | 1219 × 1067 | Stringer | Telecom, paint, coatings | Good | 440–480 |
| 42×42 | 42" × 42" | 1067 × 1067 | Stringer | Chemicals, drums, paint | Good | 480–520 |
| 40×48 | 40" × 48" | 1016 × 1219 | Stringer | Beverage, rotated GMA | Good | 480–560 |
| 40×40 | 40" × 40" | 1016 × 1016 | Stringer | Dairy, beverage, bakery | Good | 520–580 |
| 36×36 | 36" × 36" | 914 × 914 | Stringer | Compact, display, light goods | Good | 640–700 |
| 32×30 | 32" × 30" | 813 × 762 | Stringer | Retail display, in-store | Limited | 900+ |
| 30×30 | 30" × 30" | 762 × 762 | Stringer | Light goods, display | Limited | 960+ |
| 48×20 half | 48" × 20" | 1219 × 508 | Stringer | Retail half pallet, promotions | Limited | 1,000+ |
| EPAL 1 | 47.24" × 31.50" | 1200 × 800 | Block, 9 blocks | European trade, retail | To order | 540–600 |
| EPAL 2 / ISO | 47.24" × 39.37" | 1200 × 1000 | Block | Europe, Asia, best container fit | To order | 480–520 |
| Asia square | 43.30" × 43.30" | 1100 × 1100 | Block | Japan, east Asia | To order | 460–500 |
| AU square | 44.88" × 44.88" | 1140 × 1140 | Block | Australia, chemical CP series | To order | 440–480 |
Trailer counts are for stacked, unstrapped loads of sound recycled stock and vary with repair thickness. We confirm the actual count on the bill of lading rather than estimating it. Anything not on this list we cut from reclaim — see custom milling.
Grades, side by side
| Grade A | Grade B | #1 premium | #2 economy | Custom cut | |
|---|---|---|---|---|---|
| Original boards | All | Some replaced | All | Several replaced | Mixed |
| Companion boards | None | Permitted | None | Permitted | Permitted |
| Stringer plugs | None | Permitted | None | Permitted | Permitted |
| Metal plates | None | Permitted, disclosed | None | Permitted | Permitted |
| Squareness | Within ¼" | Within ½" | Within ¼" | Within ½" | Within ½" |
| Colour uniformity | High | Mixed | High | Mixed | Mixed, fresh saw ends |
| Protruding fasteners | Zero | Zero | Zero | Zero | Zero |
| Moisture ceiling | 19% (15% on request) | 19% | 19% (15% on request) | 19% | 19% |
| Typical service | Retail-facing, export | Internal, bulk | Automation, racking | One-way, yard storage | Odd footprints |
| Relative price | Highest recycled | −18 to −30% | High | Lowest | ≈⅓ of a new build |
| Remaining life | Longest | Shorter — already repaired once | Longest | Shortest | Varies |
Grade A and #1 overlap: we use #1 for units that needed no repair at all and A for units that are cosmetically uniform. Where a customer holds their own written standard, that document governs and supersedes these names.
Load ratings and unit weights
| Construction | Static | Dynamic | Racked (unsupported) | Unit weight |
|---|---|---|---|---|
| Recycled GMA 48×40 stringer, sound | 4,600 lb | 2,800 lb | 1,500 lb | 33–45 lb |
| Recycled 48×40 block, sound | 5,200 lb | 3,000 lb | 1,900 lb | 40–55 lb |
| Recycled 48×40 stringer, repaired (B) | 4,400 lb | 2,650 lb | 1,400 lb | 35–48 lb |
| New southern yellow pine, 5 top boards | 4,200 lb | 2,500 lb | 1,400 lb | 33–38 lb |
| New mixed hardwood block, 7 top boards | 6,000 lb | 3,500 lb | 2,400 lb | 48–58 lb |
| Heavy-duty new build, doubled stringers | 9,000 lb | 5,000 lb | 3,800 lb | 62–78 lb |
| Skid (no bottom deck) | 3,800 lb | 2,200 lb | Not for racking | 24–32 lb |
Representative planning figures for sound stock, not engineering certifications. Racked ratings assume the load spans two rails with nothing under the middle. Derate a further 20–30% for dwell times beyond a few weeks, because wood creeps under sustained load.
- Design ceiling: deflection of span ÷ 100 — about 0.4 inches across a 40-inch unsupported span.
- Orientation: rack a stringer pallet across the wrong axis and the deck boards carry the span instead of the stringers. Capacity can halve.
- Creep: wood deflects progressively under sustained load. A unit measured inside tolerance on day one can exceed it after six months in a rack.
- Stiffness, not strength, is the limit. Mixed hardwood outperforms southern yellow pine in racking by more than their strength figures suggest, because it is substantially stiffer.
- Drive-in racking gives a long unsupported span with no support at the leading edge. Derate hard, use block construction, consider full-perimeter bottom boards.
Tolerances that get argued about
- Overall footprint
- ±¼" is normal in recycled stock. ±⅛" is achievable on new builds and worth paying for only if you run automation.
- Squareness
- Diagonal difference under ½". Beyond that, racking and ASRS reject it, and stretch wrap tightens on two corners and slackens on the other two.
- Deck gap
- Typically 3½" between boards. Conveyor lines often need a maximum of 3". Specify the number in inches — it is not implied by a grade.
- Entry height
- Nominal 3½". A repair with thicker boards can lose ¼" and still look fine, then wedge a powered pallet jack.
- Board thickness
- Nominal ⅝" may measure 0.60–0.66". Specify a minimum if deck flatness matters to your product.
- Protruding fasteners
- Zero tolerance. Any nail standing above the deck surface condemns the unit at our bench.
- Moisture content
- 19% is the mould threshold and our standard ceiling. 15% on request for food contact and chilled service.
- Bark
- Some export destinations require debarked wood. Ask before you load, not after.
Species and what each one is good for
| Species | Relative density | Stiffness | Nail holding | Weight | Where we use it |
|---|---|---|---|---|---|
| Mixed hardwood (oak, maple, gum, hickory) | High | Highest | Excellent | Heaviest | Racked service, stringers, blocks, bedding feedstock |
| Red / white oak | High | High | Excellent | Heavy | Heavy-duty stringers, furniture stock |
| Southern yellow pine | Medium | Medium | Good for a softwood | Light | New builds, floor-stored service, crate framing |
| Poplar | Low–medium | Low | Moderate | Light | Collar panels, crate sheathing, light decks |
| Spruce / fir (inbound EU & Canadian units) | Low | Low | Moderate | Lightest | Arrives on imported pallets; harvested for light components |
| Mixed reclaim (unknown) | Varies | Varies | Varies | Varies | Graded on behaviour, never on a species claim |
A single Grade B recycled pallet can contain four species in no reliable proportion, which is why we grade on inspection rather than on a species label. Where stiffness genuinely matters, specify mixed hardwood — it is the cheapest real structural upgrade available.
Fasteners
| Fastener | How it holds | Relative withdrawal | Correct for | Wrong for |
|---|---|---|---|---|
| Ring (annular) shank | Rings bite into the fibre; withdrawal must tear wood | 1.8–2.2 | Deck boards, repairs, anywhere a fork strikes | — |
| Helical (screw) shank | Threads itself into the fibre as it drives | 1.7–2.1 | Stringers, blocks, hardwood | — |
| Smooth shank | Friction only; wood shrinks away from it | 1.0 (baseline) | Nothing in a pallet | Every pallet joint |
| Staples | Two thin legs, wide crown, large bearing area | 0.5–0.8 | Collar panels, crate sheathing, lids | Deck and stringer joints |
| Galvanised (any shank) | As above, corrosion resistant | As above | Outdoor and wash-down service | — |
Doubling withdrawal resistance roughly doubles the number of trips a unit survives, for a fastener cost measured in cents. We use ring-shank and helical only, and every unit that has been apart is fully re-nailed. The MIBANT bend-angle test is the industry's rough proxy for nail ductility: too brittle and it snaps on impact, too soft and the joint loosens.
Moisture
| Moisture content | What happens | Typical source | Freight weight |
|---|---|---|---|
| 6–12% | Indoor equilibrium. No mould risk. Dimensionally stable. | Kiln dried, stored inside | Lightest |
| 12–19% | Safe working range — our standard ceiling. | Covered dry stack | Normal |
| 19–25% | Mould within days to weeks in warm conditions. | Rain-exposed stacks, green lumber | +5–10% |
| 25–40% | Mould rapid, blue stain likely. | Pallets left in the open through a wet week | +10–20% |
| Above 40% | Saturated. You are paying freight on water. | Standing water, flooded yard | +20%+ |
Mould needs free water. Below roughly 19% the water in wood is chemically bound in the cell walls and spores cannot germinate; above it, they can. Heat treatment kills insects and confers no moisture guarantee; kiln drying reduces moisture and is not a phytosanitary treatment. They are separate claims and conflating them causes both mould claims and border holds.
How to specify, in ten lines
- Footprint, length first, in inches — and the carton pattern that produced it, so we can check for overhang.
- Construction: stringer or block, two-way or four-way entry. Specify block if you cannot control racking orientation.
- Maximum deck gap in inches. This is the number that decides whether a carton falls through your rollers, and no grade implies it.
- Minimum entry height if you run powered pallet jacks. Repairs with thicker boards quietly eat clearance.
- Squareness tolerance. ±¼" for racking and automation; ±½" is fine for floor storage and cheaper.
- Moisture ceiling, with the measurement method named. 19% standard, 15% for food contact or chilled service.
- Treatment: HT and ISPM-15 marked, and re-marked after any repair introducing untreated wood.
- Species, if stiffness matters. Mixed hardwood for racked service; southern yellow pine where nothing spans anything.
- Permitted repairs: plates allowed or not, companion boards allowed or not. Automation usually wants neither.
- Load case: weight, support condition, dwell time, whether it stacks. This is what lets us pick the grade rather than you guessing it.
Standards, testing and defects
What governs this trade, how pallets are actually tested, and the defect list our benches work from. Published because a specification you can check is worth more to us than a lead we captured.
The documents that govern wood packaging
| Document | Issued by | What it governs | Does it bind us? |
|---|---|---|---|
| ISPM-15 | IPPC / FAO | Phytosanitary treatment and marking of solid wood packaging crossing borders | Yes — we are a registered treating facility |
| ISO 6780 | ISO | The six recognised pallet footprints for international trade | Reference; we stock four of the six |
| ISO 8611-1/2/3 | ISO | Test methods, performance requirements and maximum working loads for flat pallets | Methods we quote; we do not issue certifications for recycled stock |
| ISO 18613 | ISO | Repair of flat wooden pallets | Our bench practice aligns with it |
| ASTM D1185 | ASTM | Standard test methods for pallets and related structures | Reference for new-build testing |
| ASTM D6179 | ASTM | Rough handling of unitised loads — incline impact, drop, vibration | Reference for unit-load advice |
| MIL-STD-1660 | US DoD | Design criteria for ammunition unit loads | Only on defence-adjacent work, by request |
| GMA specification | Grocery Manufacturers Association (historic) | The 48×40 footprint, board count and notch geometry | The de facto North American default |
| NWPCA uniform standard | National Wooden Pallet & Container Association | Recycled pallet grading vocabulary | Yes, unless a customer standard supersedes it |
| EPAL technical regulations | European Pallet Association | Licensed manufacture and repair of EUR/EPAL pallets | No — we hold no EPAL licence and say so |
| NHLA rules | National Hardwood Lumber Association | Hardwood lumber grading | Upstream of us; pallet stock sits below the appearance grades |
| ANSI MH1 | ANSI / MHI | Pallets, slip sheets and other material handling definitions | Terminology reference |
We list what does not bind us as deliberately as what does. A supplier vague about which standards it actually holds is the main avoidable risk in this trade.
Test methods and what each one tells you
| Test | What it simulates | What it tells you | Where it matters |
|---|---|---|---|
| Compression, edge-supported | Racking across two rails | Racked working load and deflection | The binding constraint in most warehouses |
| Compression, floor-supported | A load sitting on a flat floor | Static capacity — the biggest and least useful figure | Floor storage only |
| Bending, fork-supported | Lifting on forks | Dynamic capacity | Every movement |
| Incline impact (conbur) | Railcar coupling and hard braking | Whether the unit load stays together | Rail and long-haul road freight |
| Vibration, random and fixed-frequency | Hours of road or rail travel | Fastener loosening and load settlement | Long lanes; this is what kills smooth-shank nails |
| Drop and corner drop | Dock mishandling | Lead board and corner survivability | High-touch distribution |
| Fastener withdrawal | Joint failure under cycling | Service life more than anything else does | Every pallet, every time |
| Creep / sustained load | Months in a rack | Long-term deflection; derate 20–30% | Slow-moving stock, bagged goods |
| Moisture determination | Storage reality | Mould risk and freight weight | All food, chilled and humid-climate work |
We publish tested figures for new builds and representative figures for recycled stock. Every unit of reclaim has an individual history, so an engineering certification on recycled wood would imply a precision nobody can hold.
Defects, severity and what we do about each
| Defect | Where it shows | Severity | What our bench does |
|---|---|---|---|
| Lead board split lengthwise | Outermost top board, either end | Low | Board swap. Commonest repair in the trade; usually means a steep dock leveller |
| Interior deck board crack | Any top or bottom board | Low | Board swap, or companion board where removal would damage the stringer |
| End-grain separation | Board end, at the nail line | Terminal for that board | Board removed and harvested short, or ground. It predicts the next failure |
| Stringer crack, not crossing a notch | Outer or centre stringer | Medium | Plug if over a third of the depth; otherwise re-nail and pass |
| Stringer crack crossing a notch | At a notch corner | High | Plug or condemn. The load path through that stringer is gone |
| Protruding fastener | Anywhere on the deck | Zero tolerance | Driven or replaced before the unit leaves, no exceptions |
| Loose joint / creak | Whole unit | Medium | Full re-nail. A creaking pallet has already failed at the joints |
| Missing chamfer | Bottom board lead edge | Medium | Re-chamfer. Without it every pallet jack fights the unit |
| Out of square beyond ½" | Diagonals | Medium–high | Corrected or condemned. Racking, ASRS and stretch wrap all reject it |
| Moisture above 19% | Whole unit | High | Dry stack or kiln before repair. Mould is then a question of time |
| Blue stain / sapstain | Sapwood faces | Cosmetic, plus odour | Rejected for food and absorbent product; fine elsewhere |
| Bark / wane | Board edges | Low, unless export | Removed where a destination requires debarked wood |
| Mould, visible | Any surface | Reject | Never shipped to a food account; dried and re-graded or ground |
| Paint, stain, coating | Any surface | Reject | Segregated at the gate; industrial fuel stream only |
| Oil or chemical contamination | Any surface | Refused | Refused at the gate and the customer is told why |
| Embedded metal beyond fasteners | Anywhere | High | Removed by hand before any grind; it destroys knives |
Fastener specifications
| Fastener | Typical length | Wire gauge | MIBANT bend angle | Used in |
|---|---|---|---|---|
| Helical, hardened | 2¼"–2½" | 0.099–0.120" | 10–20° | Stringers and blocks, hardwood |
| Helical, standard | 2"–2¼" | 0.099–0.113" | 20–30° | Stringers in softwood |
| Ring shank, hardened | 1¾"–2¼" | 0.099–0.113" | 15–25° | Deck boards, repairs |
| Ring shank, standard | 1½"–2" | 0.092–0.105" | 25–35° | Deck boards, lighter stock |
| Ring shank, galvanised | 1¾"–2¼" | 0.099–0.113" | 20–30° | Outdoor and wash-down service |
| Staple, crown | 1¼"–1¾" | 16–15 gauge | n/a | Collar panels, crate sheathing, lids |
| Smooth shank | any | any | any | Nothing we build |
A lower MIBANT angle means harder, more brittle steel — better withdrawal, more prone to shearing on impact. A higher angle means softer steel that bends rather than snapping, and joints that loosen. Pallet builders pick a window; cheap builders pick a price. 60 to 78 fasteners go into a standard GMA unit.
Commercial appendix
The arithmetic behind a pallet decision, the sector matrix, and the four decision trees we walk customers through.
Cost per trip, worked
| Line | One-way recycled | Repaired recycled, 6 trips | New build, 10 trips | Pooled rental |
|---|---|---|---|---|
| Unit cost delivered | $11.50 | $13.00 | $26.00 | $0 capital |
| Useful trips | 1 | 6 | 10 | per trip |
| Cost of the asset per trip | $11.50 | $2.17 | $2.60 | $5.50 issue fee |
| Freight per trip | $1.80 | $1.80 | $1.80 | included |
| Repair share per trip | — | $0.55 | $0.42 | included |
| Handling labour per trip | $0.90 | $0.90 | $0.90 | $0.90 |
| Loss / non-return per trip | n/a | $0.30 | $0.75 | $2.10–6.00 |
| Disposal | $0.40 | credit | credit | n/a |
| Cost per trip | $14.60 | $5.72 | $6.47 | $8.50–12.40 |
A worked illustration using mid-2020s Central Texas figures, not a quotation. The decisive line is loss: pooling and new builds are both excellent until units stop coming back, and the pooled range above reflects return rates between 90% and 55%. Model your own return rate before you model anything else.
Building your own model
- Delivered unit cost. Not the quoted unit price — add the freight to your dock.
- Useful trips per unit. Ask your supplier, then halve it until you have your own data.
- Return rate. Of units leaving your building, how many come back into your control? Operations assume 80% and discover 45%.
- Repair cost and repair rate. What share needs work per cycle, and at what price.
- Handling labour. Count touches, multiply by minutes, multiply by fully loaded labour cost.
- Disposal or credit. A yard that pays for broken units turns this line from a cost into revenue.
- Failure cost. Rare, expensive, and the reason cheapest-per-unit is not cheapest-per-trip.
- Then divide. Total cost ÷ useful trips. That is the only number worth negotiating on.
What each sector actually needs
| Sector | Usual footprint | Usual grade | The spec that matters most | Failure that costs most |
|---|---|---|---|---|
| Grocery & retail distribution | 48×40 | A / #1 | Deck gap and appearance | Rejection at a retail DC door |
| Food manufacturing | 48×40 | A / #1 | Moisture ≤15% | Mould transfer to packaging |
| Beverage | 48×40, 40×48 | A / B | Racked rating, deck strength | Rack deflection under dense load |
| Construction & building supply | 48×40, 48×48 | B / #2 | Racked rating, outdoor creep | Rack incident under bagged goods |
| Agriculture & produce | 48×40, bins | B, HT only | Ventilation, treatment segregation | Chemically treated wood near feed |
| Chemicals & paint | 42×42, 48×48 | A / B | Square footprint, drum stability | Drum shift in transit |
| Automotive | 48×45, custom | A / new | Tolerance, returnable design | Line stoppage |
| Pharmaceutical | 48×40, new | New / plastic | Documented custody, cleanability | Audit failure |
| 3PL & warehousing | Mixed | Per client | Asset tracking, written standards | Unbilled pallet leakage |
| Manufacturing & electronics | Custom, 48×40 | A / #1 / new | Squareness, entry height | ASRS rejection, jammed jack |
| Export & freight forwarding | Destination's | B + HT | ISPM-15 truth | Container held on a quay |
| Hospitality & events | 48×40, half | B / #2 | Collection frequency | Service corridor blocked |
Decision trees
Recycled, new, or cut down?
- Does a standard footprint fit your carton pattern with no overhang? If yes → recycled.
- If no: does an oversized footprint exist in reclaim that can be sawn to your size? If yes → cut down, at roughly a third of a new build.
- Does anything automated read the pallet's geometry, or do you need ±⅛"? If yes → new build.
- Is the racked load above about 2,500 lb? If yes → new build, mixed hardwood, block construction.
- Is a documented chain of custody for the wood itself part of an audit? If yes → new build.
- Otherwise → recycled, at the lowest grade that survives the journey.
Buy, own a fleet, or rent from a pool?
- Measure your return rate first. Everything below depends on it and nothing else matters as much.
- Below 50% return → your pallet is packaging. Buy recycled one-way and price it as consumable.
- 50–85% return → the messy middle. Buy recycled on a managed programme, with collection on the same movements.
- Above 85% return, with controlled geography → own a fleet and use toll repair to keep your asset numbers.
- Mandated by a retailer's pool, or shipping to hundreds of points needing identical quality → pool rental, and budget for loss charges.
- Wash-down hygiene is a process requirement → plastic, and we will point you to somebody who sells it.
Stringer or block?
- Does it go into racking where you cannot guarantee orientation? Block.
- Do powered jacks enter from the 48" side? Block.
- Automated storage and retrieval? Block, or new.
- Heavy load sitting for months? Block, mixed hardwood.
- European or ISO-metric footprint? Block by specification, not preference.
- Otherwise → stringer: lighter, cheaper, deeper in recycled stock and easier to repair.
Repair or replace?
- Crack crossing a notch, or more than a third of a stringer's depth? Plug, or condemn.
- Three or more stringer repairs already present? Condemn — that is a pallet held together by optimism.
- Four or more deck boards gone on a low-value footprint? Harvest the boards.
- Above 24% moisture? Dry stack first, then decide.
- Contaminated with oil, chemicals or paint? Out of every reuse stream, permanently.
- Otherwise → repair and re-nail fully, at roughly a third of replacement cost.
