The paperwork behind an export pallet
Under ISPM-15 the mark is the certificate — there is no document that travels with the pallet. That surprises people, and it means the records that matter are the ones you keep, not the ones you send.
November 7, 2025 · The export desk · 8 min read · Compliance
Ask us about anything in this piece
Twelve seconds of typing beats a week of phone tag. Everything you send lands with a coordinator who knows the yard inventory.
- Travels with the pallet
- The mark only
- Retained by us
- 3 years
- Commonly requested
- Treatment statement
- Legally required cert
- None
There is no ISPM-15 certificate. People ask for one constantly, and the honest answer is a short explanation rather than a document.
Why the mark is the certificate
ISPM-15 was designed to be enforceable by a person looking at a container, not by a person reading a file. That is why the compliance evidence is a durable mark applied to the wood itself: wheat symbol, country code, facility registration number, treatment code. An inspector reads it where the wood is, and if there is a question, the facility number is the thread back to the records.
So no paper accompanies the pallet, and nobody can produce an official certificate for one, because the standard does not define one. A yard offering you an impressive-looking ISPM-15 certificate has produced a document of its own invention — which is not fraudulent, but is also not what you think it is.
What records actually exist
| Record | Held by | Retention | Purpose |
|---|---|---|---|
| Chart-recorder trace per run | The treating facility | 3 years here | Proves core temperature and hold time |
| Load log — what was in the run | The treating facility | 3 years here | Links units to a trace |
| Lot stamp on the unit | On the pallet | Life of the pallet | Links the pallet back to the run |
| Facility registration | The national plant protection organisation | Current | Validates the mark |
| Treatment statement (voluntary) | Issued to the customer on request | — | What people mean when they ask for a certificate |
The two documents customers actually want
A treatment statement
A signed letter from us stating that the units supplied under a given order and lot were heat treated to ISPM-15 and marked, with our facility number and the dates. Not a legal instrument, entirely truthful, and sufficient for every freight forwarder and internal quality file we have encountered.
A copy of the trace
The actual chart for the run, showing probe temperatures and the hold period. We send this on request. Auditors like it because it is primary evidence rather than an assertion.
A supplier who cannot produce the trace does not keep one, and a mark without a record behind it is decoration.
Where the real paperwork risk sits
Not in the pallet file. It sits in the container, in the form of wood nobody documented: bracing timber from the scrap pile, a crate panel from an old shipment, a skid somebody put under an awkward item. All of it is regulated, none of it is on anybody's list, and any of it can hold the container.
- Keep a bundle of marked, treated bracing timber at the dock and make it the only wood permitted into a container.
- Add a line to the loading checklist: all solid wood in this container is ISPM-15 marked, signed by the loader.
- If a pallet is repaired after marking, it is re-treated and re-marked or it does not go. There is no third option.
- Check the destination's additional measures — some require debarked wood, some have their own notification requirements beyond ISPM-15.
- Keep the treatment statement and trace in the shipment file. It will never be requested in the ninety-nine shipments that go well.
Reference tables
The numbers referred to above, in full, so you do not have to take a sentence's word for them.
Footprints
| Footprint | Inches | Millimetres | Construction | Where it lives | Our stock | Per 53' van |
|---|---|---|---|---|---|---|
| GMA 48×40 | 48" × 40" | 1219 × 1016 | Stringer & block | Grocery, general distribution, retail | Deep | 480–560 |
| 48×48 | 48" × 48" | 1219 × 1219 | Stringer | Drums, reels, wire, square loads | Good | 392–420 |
| 48×45 | 48" × 45" | 1219 × 1143 | Stringer | Automotive, tyre | Good | 420–450 |
| 48×42 | 48" × 42" | 1219 × 1067 | Stringer | Telecom, paint, coatings | Good | 440–480 |
| 42×42 | 42" × 42" | 1067 × 1067 | Stringer | Chemicals, drums, paint | Good | 480–520 |
| 40×48 | 40" × 48" | 1016 × 1219 | Stringer | Beverage, rotated GMA | Good | 480–560 |
| 40×40 | 40" × 40" | 1016 × 1016 | Stringer | Dairy, beverage, bakery | Good | 520–580 |
| 36×36 | 36" × 36" | 914 × 914 | Stringer | Compact, display, light goods | Good | 640–700 |
| 32×30 | 32" × 30" | 813 × 762 | Stringer | Retail display, in-store | Limited | 900+ |
| 30×30 | 30" × 30" | 762 × 762 | Stringer | Light goods, display | Limited | 960+ |
| 48×20 half | 48" × 20" | 1219 × 508 | Stringer | Retail half pallet, promotions | Limited | 1,000+ |
| EPAL 1 | 47.24" × 31.50" | 1200 × 800 | Block, 9 blocks | European trade, retail | To order | 540–600 |
| EPAL 2 / ISO | 47.24" × 39.37" | 1200 × 1000 | Block | Europe, Asia, best container fit | To order | 480–520 |
| Asia square | 43.30" × 43.30" | 1100 × 1100 | Block | Japan, east Asia | To order | 460–500 |
| AU square | 44.88" × 44.88" | 1140 × 1140 | Block | Australia, chemical CP series | To order | 440–480 |
Trailer counts are for stacked, unstrapped loads of sound recycled stock and vary with repair thickness. We confirm the actual count on the bill of lading rather than estimating it. Anything not on this list we cut from reclaim — see custom milling.
Grades
| Grade A | Grade B | #1 premium | #2 economy | Custom cut | |
|---|---|---|---|---|---|
| Original boards | All | Some replaced | All | Several replaced | Mixed |
| Companion boards | None | Permitted | None | Permitted | Permitted |
| Stringer plugs | None | Permitted | None | Permitted | Permitted |
| Metal plates | None | Permitted, disclosed | None | Permitted | Permitted |
| Squareness | Within ¼" | Within ½" | Within ¼" | Within ½" | Within ½" |
| Colour uniformity | High | Mixed | High | Mixed | Mixed, fresh saw ends |
| Protruding fasteners | Zero | Zero | Zero | Zero | Zero |
| Moisture ceiling | 19% (15% on request) | 19% | 19% (15% on request) | 19% | 19% |
| Typical service | Retail-facing, export | Internal, bulk | Automation, racking | One-way, yard storage | Odd footprints |
| Relative price | Highest recycled | −18 to −30% | High | Lowest | ≈⅓ of a new build |
| Remaining life | Longest | Shorter — already repaired once | Longest | Shortest | Varies |
Grade A and #1 overlap: we use #1 for units that needed no repair at all and A for units that are cosmetically uniform. Where a customer holds their own written standard, that document governs and supersedes these names.
Load ratings and deflection
| Construction | Static | Dynamic | Racked (unsupported) | Unit weight |
|---|---|---|---|---|
| Recycled GMA 48×40 stringer, sound | 4,600 lb | 2,800 lb | 1,500 lb | 33–45 lb |
| Recycled 48×40 block, sound | 5,200 lb | 3,000 lb | 1,900 lb | 40–55 lb |
| Recycled 48×40 stringer, repaired (B) | 4,400 lb | 2,650 lb | 1,400 lb | 35–48 lb |
| New southern yellow pine, 5 top boards | 4,200 lb | 2,500 lb | 1,400 lb | 33–38 lb |
| New mixed hardwood block, 7 top boards | 6,000 lb | 3,500 lb | 2,400 lb | 48–58 lb |
| Heavy-duty new build, doubled stringers | 9,000 lb | 5,000 lb | 3,800 lb | 62–78 lb |
| Skid (no bottom deck) | 3,800 lb | 2,200 lb | Not for racking | 24–32 lb |
Representative planning figures for sound stock, not engineering certifications. Racked ratings assume the load spans two rails with nothing under the middle. Derate a further 20–30% for dwell times beyond a few weeks, because wood creeps under sustained load.
- Design ceiling: deflection of span ÷ 100 — about 0.4 inches across a 40-inch unsupported span.
- Orientation: rack a stringer pallet across the wrong axis and the deck boards carry the span instead of the stringers. Capacity can halve.
- Creep: wood deflects progressively under sustained load. A unit measured inside tolerance on day one can exceed it after six months in a rack.
- Stiffness, not strength, is the limit. Mixed hardwood outperforms southern yellow pine in racking by more than their strength figures suggest, because it is substantially stiffer.
- Drive-in racking gives a long unsupported span with no support at the leading edge. Derate hard, use block construction, consider full-perimeter bottom boards.
Moisture and dew point
| Moisture content | What happens | Typical source | Freight weight |
|---|---|---|---|
| 6–12% | Indoor equilibrium. No mould risk. Dimensionally stable. | Kiln dried, stored inside | Lightest |
| 12–19% | Safe working range — our standard ceiling. | Covered dry stack | Normal |
| 19–25% | Mould within days to weeks in warm conditions. | Rain-exposed stacks, green lumber | +5–10% |
| 25–40% | Mould rapid, blue stain likely. | Pallets left in the open through a wet week | +10–20% |
| Above 40% | Saturated. You are paying freight on water. | Standing water, flooded yard | +20%+ |
Mould needs free water. Below roughly 19% the water in wood is chemically bound in the cell walls and spores cannot germinate; above it, they can. Heat treatment kills insects and confers no moisture guarantee; kiln drying reduces moisture and is not a phytosanitary treatment. They are separate claims and conflating them causes both mould claims and border holds.
| Air temperature | Relative humidity | Equilibrium moisture content | Dew point — a pallet colder than this will sweat |
|---|---|---|---|
| 68 °F | 30% | ≈6% | ≈36 °F |
| 68 °F | 40% | ≈7.7% | ≈43 °F |
| 68 °F | 55% | ≈10.2% | ≈51 °F |
| 68 °F | 70% | ≈13.1% | ≈58 °F |
| 68 °F | 85% | ≈18.5% | ≈64 °F |
| 55 °F | 60% | ≈11.3% | ≈41 °F |
| 75 °F | 65% | ≈12.4% | ≈62 °F |
Approximate, for planning. Two separate lessons: wood will eventually equilibrate to whatever air it sits in, and any pallet colder than the dew point of your building's air will condense water on itself and then on your cartons. Acclimatise cold stock indoors for four to twelve hours before loading.
Fasteners
| Fastener | How it holds | Relative withdrawal | Correct for | Wrong for |
|---|---|---|---|---|
| Ring (annular) shank | Rings bite into the fibre; withdrawal must tear wood | 1.8–2.2 | Deck boards, repairs, anywhere a fork strikes | — |
| Helical (screw) shank | Threads itself into the fibre as it drives | 1.7–2.1 | Stringers, blocks, hardwood | — |
| Smooth shank | Friction only; wood shrinks away from it | 1.0 (baseline) | Nothing in a pallet | Every pallet joint |
| Staples | Two thin legs, wide crown, large bearing area | 0.5–0.8 | Collar panels, crate sheathing, lids | Deck and stringer joints |
| Galvanised (any shank) | As above, corrosion resistant | As above | Outdoor and wash-down service | — |
Doubling withdrawal resistance roughly doubles the number of trips a unit survives, for a fastener cost measured in cents. We use ring-shank and helical only, and every unit that has been apart is fully re-nailed. The MIBANT bend-angle test is the industry's rough proxy for nail ductility: too brittle and it snaps on impact, too soft and the joint loosens.
Conversions
| Inches | mm | Millimetres | Inches | Other |
|---|---|---|---|---|
| 20" | 508 | 600 mm | 23.62" | 1 board foot = 144 in³ |
| 24" | 610 | 800 mm | 31.50" | 1 cu yd = 27 cu ft |
| 30" | 762 | 1,000 mm | 39.37" | 1 short ton = 2,000 lb |
| 32" | 813 | 1,100 mm | 43.30" | 1 kg = 2.205 lb |
| 36" | 914 | 1,140 mm | 44.88" | 1" = 25.4 mm exactly |
| 40" | 1,016 | 1,200 mm | 47.24" | 56 °C = 132.8 °F |
| 42" | 1,067 | 1,219 mm | 48.00" | 19% MC = mould threshold |
| 44" | 1,118 | 1,016 mm | 40.00" | 32 bf ≈ one GMA unit |
| 45" | 1,143 | 914 mm | 36.00" | L/100 = deflection ceiling |
| 48" | 1,219 | 762 mm | 30.00" | ≈500 units per 53' van |
Decision trees
Recycled, new, or cut down?
- Does a standard footprint fit your carton pattern with no overhang? If yes → recycled.
- If no: does an oversized footprint exist in reclaim that can be sawn to your size? If yes → cut down, at roughly a third of a new build.
- Does anything automated read the pallet's geometry, or do you need ±⅛"? If yes → new build.
- Is the racked load above about 2,500 lb? If yes → new build, mixed hardwood, block construction.
- Is a documented chain of custody for the wood itself part of an audit? If yes → new build.
- Otherwise → recycled, at the lowest grade that survives the journey.
Buy, own a fleet, or rent from a pool?
- Measure your return rate first. Everything below depends on it and nothing else matters as much.
- Below 50% return → your pallet is packaging. Buy recycled one-way and price it as consumable.
- 50–85% return → the messy middle. Buy recycled on a managed programme, with collection on the same movements.
- Above 85% return, with controlled geography → own a fleet and use toll repair to keep your asset numbers.
- Mandated by a retailer's pool, or shipping to hundreds of points needing identical quality → pool rental, and budget for loss charges.
- Wash-down hygiene is a process requirement → plastic, and we will point you to somebody who sells it.
Stringer or block?
- Does it go into racking where you cannot guarantee orientation? Block.
- Do powered jacks enter from the 48" side? Block.
- Automated storage and retrieval? Block, or new.
- Heavy load sitting for months? Block, mixed hardwood.
- European or ISO-metric footprint? Block by specification, not preference.
- Otherwise → stringer: lighter, cheaper, deeper in recycled stock and easier to repair.
Repair or replace?
- Crack crossing a notch, or more than a third of a stringer's depth? Plug, or condemn.
- Three or more stringer repairs already present? Condemn — that is a pallet held together by optimism.
- Four or more deck boards gone on a low-value footprint? Harvest the boards.
- Above 24% moisture? Dry stack first, then decide.
- Contaminated with oil, chemicals or paint? Out of every reuse stream, permanently.
- Otherwise → repair and re-nail fully, at roughly a third of replacement cost.